How does booking work?
We pride ourselves on our simple, hassle-free booking process which is as follows:
1. Contact us to discuss availability & details (text, email, or website submission is preferred).
2. Submit the required documentation to us:
•New Client Form
•Vaccination Records
3. Schedule your daycare assessment & tour.
4. Submit a deposit to secure your reservation. Pick-up / drop-off times are coordinated.
5. We provide your pet(s) with all the TLC they need! We’ll provide you with picture updates throughout the stay. We may ask follow-up questions and will inform you if any concerns arise.
6. Reunite with your happy furbaby! The remainder of payment is due at the end of the stay. You will receive a texted or emailed invoice prior to pick up.
7. Inquire via website submission, email info@minneapawlis.com, or text a scheduler (Kaleb or Katie) when you need services next.
1. Contact us to discuss availability & details (text, email, or website submission is preferred).
2. Submit the required documentation to us:
•New Client Form
•Vaccination Records
3. Schedule your daycare assessment & tour.
4. Submit a deposit to secure your reservation. Pick-up / drop-off times are coordinated.
5. We provide your pet(s) with all the TLC they need! We’ll provide you with picture updates throughout the stay. We may ask follow-up questions and will inform you if any concerns arise.
6. Reunite with your happy furbaby! The remainder of payment is due at the end of the stay. You will receive a texted or emailed invoice prior to pick up.
7. Inquire via website submission, email info@minneapawlis.com, or text a scheduler (Kaleb or Katie) when you need services next.
What are your requirements for booking?
All clients are required to complete our new client form, provide vaccination records, and submit a non-refundable deposit.
Additionally, the requirements for our in-home boarding & daycare services are as follows. These requirements include pets to be:
•Up-to-date on preventative flea, tick, & heartworm
•Up-to-date on vaccinations
•Dogs must behave well around other dogs (not necessary for cats and critters)
Additionally, the requirements for our in-home boarding & daycare services are as follows. These requirements include pets to be:
•Up-to-date on preventative flea, tick, & heartworm
•Up-to-date on vaccinations
•Dogs must behave well around other dogs (not necessary for cats and critters)
Do you accept clients out of the area?
In addition to the Twin Cities area, we do accept clients from Greater Minnesota & Wisconsin. We also accept clients who may reside in the area seasonally.
At this time, we are not accepting new clients from out-of-state (with the exception of clients from Wisconsin & those who reside in the area seasonally).
At this time, we are not accepting new clients from out-of-state (with the exception of clients from Wisconsin & those who reside in the area seasonally).
ARE YOU INSURED?
Yes, we are insured. When you book with Minneapawlis Pet Boarding, LLC, you book with peace of mind knowing that your pets are safe and well-cared for. In addition to our general liability insurance, our extensive policy includes animal bailee coverage and veterinarian expense reimbursement.
What kind of animals do you care for?
We care for dogs, cats, and many critters, including rabbits, guinea pigs, hamsters, gerbils, parrots, chinchillas, turtles, and fish. Please note that dogs, cats, and critters are housed separately.
Do you provide service on holidays?
Yes, we provide service on all holidays. Holiday periods may be subject to a $10/night surcharge.
Do you offer doggy daycare?
Due to high demand, we are not currently accepting new doggy daycare clients. We are only accepting new boarding clients.
My dog isn't kennel trained, is that a problem?
Not at all! Kenneling is not required and many dogs in our care do not use kennels. We will keep to your dog's normal routine during their stay with us.
my pet has incontinence or marks, can they still board?
Yes, they can still board. We would ask you to inform us of this when inquiring so we can help determine where they would be the best fit. Special accommodations may need to be arranged.
how much time will you spend with my pet?
All of our sitters have work from home arrangements so pets in our care can receive attention throughout the day. Please note that while we provide care throughout the day and stay in the home overnight, our sitters do still have occasional obligations outside of the home. Service does not include 24 hour constant care.
how does this differ from a facility?
With Minneapawlis Pet Boarding, you get the best of both worlds - You will have the convenience, professionalism, and reliability a facility has to offer but in a much more relaxed and tight-knit environment. Pets in our care love the 1 on 1 attention, small play groups, and homely ambience.
How does payment work?
An initial deposit may be required for your reservation. The remainder of payment is collected at pick up (Mendota Heights invoicing may take place the following day).
We do accept many forms of payment, though we prefer cash (not accepted at the Mendota Heights location). Our savings on processing fees are passed on to our clients through a cash discount as well.
We also accept Zelle, Venmo, and all major credit cards.
We do accept many forms of payment, though we prefer cash (not accepted at the Mendota Heights location). Our savings on processing fees are passed on to our clients through a cash discount as well.
We also accept Zelle, Venmo, and all major credit cards.
Can I see the space before booking?
Absolutely! Many in-home boarding providers do not provide a tour, but we feel it is necessary for our clients to know where their pets will be staying. We provide a tour at the time of the daycare assessment. We will help give you a better idea of what a typical day will look like and answer any questions you might have.
After this point, please do know that this service takes place in our private residence, not a facility, so we just ask that you may please respect our professional boundaries with our families’ work-live space.
After this point, please do know that this service takes place in our private residence, not a facility, so we just ask that you may please respect our professional boundaries with our families’ work-live space.
We found this company about a year ago and have used them multiple times since then. We took two ten day trips and they watched our two dogs, plus a few shorter ones. They are reliable, send frequent updates, and our dogs love them.
-Lindsey C..